Fix Error: Verify your subscription before installing QuickBooks Desktop



QuickBooks Desktop may have some problems that are preventing it from running. These include an outdated subscription or a subscription that is not recognized by the system. This error may be caused by a number of things, but if you’re having difficulty installing or running QuickBooks Desktop, there could be a problem with your subscription. if you get a subscription error when you install or update your QuickBooks Enterprise Solution.


Don't worry if you get one of these errors when you install or update your product. We're here to help you.


  • Error: Sorry, we need to verify your subscription before installing QuickBooks Desktop.

  • Error: Sorry, it looks like you need a subscription to install QuickBooks Desktop.

  • Error: We are sorry, it looks like you need a subscription to start using QuickBooks Desktop.


If you get this error on a workstation, it could mean there's an issue with a Windows user or a third-party app. They could block processes you need to run Quickbooks. You might also have a problem with the install of the .NET Framework. If the error happens on all computers, contact support. For best results, follow the solutions in the order shown.


If you're having problems with your QuickBooks Desktop or QuickBooks Subscription Error, this is definitely the number to call. If you don't know what kind of issue you're having, just dial (855)756-1077 and ask for support.


Solution to error!


Solution 1: Reset Internet Explorer settings


  1. Open Internet Explorer.

  2. Go to the Tools menu, then choose Internet Options.
    Note: Press Alt on your keyboard if the menu bar doesn't show.

  3. From the Advanced tab, choose Reset or Restore Defaults.

  4. Select Apply,  and then OK.


Solution 2: Manually disable the firewall and/or antivirus software


  1. Disable your firewall.

  2. Turn off your antivirus software.


Solution 3: Create a new Windows Admin user


  1. Create a Windows user with Administrator rights.

  2. Install QuickBooks Desktop or run the update again.


Solution 4: Install QuickBooks Desktop in Selective Startup


Follow the steps in Install QuickBooks Desktop in Selective Startup.


Solution 5: Install certificates


Using Google Chrome:


  1. Go to https://ratable.qbdt.intuit.com

  2. From the address bar, select the padlock symbol.

  3. Select View Certificates.

  4. In the Certification Path tab, select the Symantec Class 3 Secure Server CA – G4 item.

  5. Select View Certificate and then Install Certificate.

  6. The Certificate Import wizard opens. Follow the default options to import.

  7. Once you see the window that shows a successful import, select OK.

  8. Close the certificate windows, then try to install or update again.


Using Internet Explorer:


Note: Follow the on-screen instructions to complete the install and import.


  1. Select the Tools menu, then select Internet Options.

  2. Select Content, and then choose Certificates.

  3. Select Intermediate Certification Authorities.

  4. Find and select Symantec Class 3 Server CA - G4.

  5. Choose View Certificate, and then Install.

  6. Retry to install or update.





If you experience a problem with a QuickBooks Subscription Error,, you can call QuickBooks Customer Service on (855)885-8282.


 

Location: Washington, USA

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